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Incident Request Form
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Incident Request Form
Here is the Layout you Should use when posting a incident:....
Title Topic: INC<Number> - <Problem Summary>
Inside the post:....
Name:
Program:
OS Version:
Error MSG / Crash Report:
Problem:
What you think the error is:
Here is an example of one Below...
Title Topic:
INC000 - Crash on Model Loading (Put this as the title)
------------------------------------------------------------------------------------------
Name: Phill580
Program: Cod4 Radiant
OS Version: Windows 7 Enterprise
Error MSG / Crash Report: (Bold it out so it is Clear)
FATAL ERROR:Cant find shader_bin/er_ws_002
GetLastError() = 3
An unrecoverable error has occurred. Would you like to edit preferences before exiting?"
Problem: When i open a model or prefab in radiant the error msg above appears and then crashes my program
What you think the error is*: Corrupted Files
-----------------------------------------------------------------------------------------------
Note : Between them lines is the example (You do not need to add the () Bits in and the * is an optional Field.
I will then reply to you with possible issue fixes and do the best i can
Title Topic: INC<Number> - <Problem Summary>
Inside the post:....
Name:
Program:
OS Version:
Error MSG / Crash Report:
Problem:
What you think the error is:
Here is an example of one Below...
Title Topic:
INC000 - Crash on Model Loading (Put this as the title)
------------------------------------------------------------------------------------------
Name: Phill580
Program: Cod4 Radiant
OS Version: Windows 7 Enterprise
Error MSG / Crash Report: (Bold it out so it is Clear)
FATAL ERROR:Cant find shader_bin/er_ws_002
GetLastError() = 3
An unrecoverable error has occurred. Would you like to edit preferences before exiting?"
Problem: When i open a model or prefab in radiant the error msg above appears and then crashes my program
What you think the error is*: Corrupted Files
-----------------------------------------------------------------------------------------------
Note : Between them lines is the example (You do not need to add the () Bits in and the * is an optional Field.
I will then reply to you with possible issue fixes and do the best i can
Phill580- Posts : 289
Reputation : 14
Registration date : 2013-07-10
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